Feedback from previous guests about their experience.
82%
liked the hotel and would stay again
8.2/10
Great
Rooms
5.0
Location
6.8
Service
8.2
Dining
5.6
Guest reviews
8.2/10
based on 5 reviews
6.8
6.8/10 based on 207 reviews
Leo
United Kingdom,
February
2025
6.6/10
My stay at De Pastel Hua Hin had its ups and downs. The beach was just a few steps away, and I found the staff truly dedicated, especially Nan and On, who were incredibly helpful. However, my room was quite small and showed signs of wear, which detracted from the experience.
Rooms
5.0
My room was small and could use some updates. there were signs of humidity, and I could hear noise from the road. The bed was comfortable, though, which made for a decent night's sleep.
Service
9.0
The staff were a highlight of my stay. Khun Aom was friendly and went out of her way to assist me. Their politeness really made a difference.
Location
7.0
The hotel is perfectly located near the beach and a large shopping mall. It’s a nice area for someone looking to escape the chaos of the city, but the drainage could use some work after the rain.
Dining
6.0
Breakfast was simple but satisfying enough for my needs. I enjoyed the homemade cakes, even if the variety was limited.
Facilities
5.0
While the facilities included basic room service and housekeeping, the swimming pool felt older and needed some maintenance. Also, there were gaps in the windows that let insects in.
Lily
United Kingdom,
January
2025
5.2/10
My stay at De Pastel Hua Hin was quite mixed. The hotel was only a minute's walk from the beach, which I loved. The staff were very friendly, especially Nan and On, who worked tirelessly to make our stay enjoyable. However, the room was a little small and showed signs of wear, with some humidity issues in the bathroom.
Rooms
5.0
The room was tiny but very clean. It was equipped with modern amenities like air conditioning and a flat-screen TV. For three people, though, it felt a bit cramped.
Service
5.0
The staff were really friendly and very helpful, always with sincere smiles. They made my experience more pleasant.
Location
5.0
The hotel is super close to the beach, just a one-minute walk. It's also near local restaurants and shops, providing convenient access to essentials.
Dining
5.0
Breakfast was okay, but it was the same every day. The options were quite limited, which could definitely use improvement.
Facilities
5.0
Room service and housekeeping were available. Unfortunately, the pool was quite small and not well-maintained.
Anthony
United Kingdom,
January
2025
5.4/10
Overall, my stay at De Pastel Hua Hin was a bit of a mixed bag. The location was fantastic, just a short walk to the beach, and the service from staff like Nan and On was truly wonderful. However, my room was small and showed signs of wear. and I could hear quite a bit of noise from the main road.
Rooms
5.0
The room I stayed in was small and appeared to be aging, with some humidity issues in the bathroom. However, the bed was comfortable and provided a good night's sleep.
Service
9.0
The staff were excellent, always friendly and helpful. They took care of check-in and even prepared breakfast efficiently.
Location
8.0
The hotel's location was a major highlight. Just steps away from the beach and close to shopping centers, it was perfect for relaxing trips.
Dining
6.0
Breakfast was simple, yet decent. While the variety could be improved, the American breakfast with fresh fruits was enjoyable.
Facilities
5.0
Unfortunately, some facilities need maintenance. The pool appeared unclean, which was disappointing as I was looking forward to using it.
Archibald
United Kingdom,
December
2024
5.0/10
My stay at De Pastel Hua Hin was quite mixed. The location near the beach and the friendly staff made my trip enjoyable, yet the room's cleanliness and maintenance issues were disappointing. Overall, it was a decent experience, but not without its flaws. 🌊😅
Rooms
5.0
The room was cute and well-furnished, but it showed signs of wear, including humidity on the bathroom walls. I also noticed some issues like a blocked shower outlet.
Service
8.0
The staff, especially Nan and On, were very nice. They were always busy assisting guests with smiles, making the service feel warm and welcoming.
Location
7.0
The hotel's proximity to the beach and a nearby shopping center was fantastic, though it was a bit far from Hua Hin's city center.
Dining
6.0
Breakfast was simple but adequate. I hoped for a bit more variety, but it sufficed for my needs as a budget traveler.
Facilities
5.0
The facilities need some upgrades; the swimming pool looked older and dirtier than in photos, and the overall maintenance seemed lacking.
Oliver
United Kingdom,
October
2024
5.8/10
My stay at De Pastel Hua Hin was mixed. The location is fantastic, just a few steps from the beach, and the staff, especially Nan and On, were incredibly helpful and friendly. However, I found the room to be quite small and noisy, with some maintenance issues like humidity on the bathroom walls.
Rooms
5.0
The Standard Double Room was tiny for three people, even though it was clean. I appreciated the comfortable bed, but there were noise issues from the road and a persistent bird outside that disturbed the peace.
Service
10.0
The staff were excellent and very polite. They did their best to accommodate me and showed a genuine interest in ensuring I had a good stay.
Location
7.0
Located just a short walk to the beach and around 350m to a shopping mall, the site is ideal for relaxation, though it's a bit far from the city center.
Dining
5.0
Breakfast options were simple but decent, featuring fresh fruits. However, I would describe it as quite basic overall.
Facilities
6.0
The swimming pool needs maintenance and wasn’t as appealing as in the photos. Room service and housekeeping were satisfactory, but some infrastructure repairs would improve stay quality.